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Question: 1 / 400

What is the first step to take when a friend reveals a personal family crisis that affects their studies?

Immediately urge them to focus solely on studies

Express sympathy and offer support

When a friend reveals a personal family crisis that impacts their studies, the most appropriate first step is to express sympathy and offer support. This response demonstrates empathy, understanding, and care, which are crucial in helping someone who is going through a difficult time. By acknowledging their emotional distress, you validate their feelings and create a safe space for them to share more if they wish. This supportive approach can strengthen your relationship and provide your friend with the reassurance they may need as they navigate their crisis.

Offering support can take various forms, such as listening to their concerns, helping them find resources, or simply being there for them emotionally, all of which can be more beneficial than focusing solely on their academic responsibilities or suggesting drastic measures.

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Advise them to drop out of the program

Ignore the situation

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